I want to order a custom kit
We can handle all aspects of your custom kit including design, lesson plans, packaging, and fulfillment. Please email email@example.com
to start the conversation.
I received a damaged kit!
Receiving a damaged kit is the worst! Please notify us immediately for assistance and will take care of you. You can reach by email: firstname.lastname@example.org. Include the following in your email: Your first and last name The email you used to purchase your ...
My kit is missing a part
We are very sorry that a part is missing from your kit! We know how frustrating that can be when you are in the kit building flow. Please contact us at email@example.com and include the following: Your First and Last Name The email you used to order ...
Do You Accept Purchase Orders?
Purchase orders are accepted from US and Canadian schools, international universities and government agencies placing orders of $100 USD or more. Existing Customers If you are a current KitHub customer and wish to place a purchase order, please email ...
How do I track my shipment?
There are a few ways that you can track your shipment. If none of these options are helpful, please email us firstname.lastname@example.org. Purchased kit directly from the KitHub shop - You should have received an email confirming your order and a separate email ...
I’m not satisfied with my kit, can I return it?
If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A product may be exchanged for another product or returned for a refund. To be eligible for ...