International Shipping Tracking Information
After you place your order and it has been shipped, you will receive an email with the tracking number and a link to your personal order status page.
You can also log into your KitHub Account to access your personal status page.
The number of days quoted by the shipping carrier is the number of days that it takes for your package to reach the customs office. The number of days that an order sits in customs varies by location and how busy they are. If import fees are due, they will not release the order until they are paid by you.
If you shipped via USPS First Class International, there isn't a way to track it outside of the US. After 45 days from shipping, we can submit a refund claim but otherwise there is nothing that can be done.
Only USPS Priority Mail Express International, UPS, Fedex and DHL provide a tracking number that can be used in the destination country.
All international shipments are subject to local tariffs which are the full responsibility of the recipient. Once shipments pass through US customs, the recipient’s own country’s postal service assumes responsibility for delivery. International ...
How do I track my shipment?
There are a few ways that you can track your shipment. If none of these options are helpful, please email us email@example.com. Purchased kit directly from the KitHub shop - You should have received an email confirming your order and a separate email ...
Do You Accept Purchase Orders?
Purchase orders are accepted from US and Canadian schools, international universities and government agencies placing orders of $100 USD or more. Existing Customers If you are a current KitHub customer and wish to place a purchase order, please email ...